Having helped protect businesses for over 30 years, BT Redcare has announced that it will cease operating from 1st August 2025. This closure for the alarm signalling giant meant that thousands of businesses could be impacted.
At Surrey Tech Services Ltd, we help our clients stay ahead of changes in the industry to ensure consistent, secure coverage. That’s why we’re here to guide you through the implications of the BT Redcare closure and what you need to do next.
What this means for your business
If your fire alarm or security alarm is currently monitored by the BT Redcare service, it means that your business will no longer be covered after August 1st this year. That will undoubtedly put your business at risk in terms of safety but could also impact compliance with insurance providers.
The operational security of your business will depend on you finding an alternative alarm monitoring system, something we’ll cover in the next section. It is important to transfer before the BT Redcare closure date to ensure there are no gaps in your coverage. BT Redcare will not arrange for a transfer or replacement service.
Without professional alarm monitoring, any fire or security breach may not be actioned. Instead, you will be reliant on someone else to raise the alarm, by which point it may be too late. The quicker the emergency services, such as fire and police, can respond, the better chance they have at intervening to prevent a disaster.
What replaces BT Redcare?
The good news is that you won’t have to look far for a BT Redcare replacement. We’re partners with CSL, an experienced alarm signalling provider with a great reputation in the industry.
The CSL Dualcom products and technology are second to none, making it the ideal choice for a like-for-like replacement. You’ll get the same performance level and support without a loss of service when you arrange this replacement for your business.
We recommend that any business or commercial organisation currently using BT Redcare act quickly to arrange the switch. As the closure date approaches this year, it’s likely that more people will begin to look for alternative providers, potentially leading to delays and shortages in this area, thus leading to a loss of coverage.
How Surrey Tech Services Ltd can help
If the withdrawal of the BT Redcare service has raised the alarm with your business, look no further than Surrey Tech Services Ltd. We’re here to help businesses across London and the home counties remain safe and compliant. We offer:
- Seamless transition – Our experts will provide end-to-end support as you migrate from BT Redcare to CSL, ensuring minimal disruption to your operations.
- Compliance assurance – We make sure that our fire alarm installations meet all the regulatory requirements for your peace of mind.
- Honest, transparent advice – Our experience means you can count on us for a professional recommendation for your business.
We’re happy to discuss switching your BT Redcare system with the CSL Dualcom alternative. If you have any concerns over your insurance coverage in relation to switching and the CSL system, we recommend you contact your broker for clarification.
Contact us today for further advice and information on replacing BT Redcare to protect your premises.
